This Privacy Policy describes how Juliusz Śledziński, Podjazdowa 53, 60-480 Poznań, Polska, VAT EU PL7811819921, REGON: 384237753 (referred as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, contact or make a purchase at www.bluecolander.com (referred as "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing to any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name and email address.
- Order information including your name, shipping address, payment confirmation, email address, phone number, optional text message.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the contact form available at the Site.
- Newsletter information including your email address, name, IP and your activity related to receiving our newsletter.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
For specific information about the Cookies that we use related to powering our store with Bigcartel see https://www.bigcartel.com/resources/help/article/privacy-policy. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
To disable cookies on our Site, you must set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our Service providers.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Bigcartel.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your purchases and provide you with products or services you have requested, in order to perform our contract with you, such as Paypal and Stripe.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your purchases, returns or other transactions, to arrange for shipping, facilitate any returns.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by newsletter and direct email messages.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
To provide the Services, we collect and have collected your personal information for indeterminat period of time, with informations related to transactions required to be maintained by local law for at least 5 years.
How We Disclose Personal Information
- To provide our Services to you, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy to perform services on our behalf (e.g., accountancy, payment processing, shipping service).
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Data protection
We implement a variety of security measures to maintain safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep information confidential. After a transaction, your private information about credit cards is never kept on file.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to lodge your complaint with your local data protection authority.
If you make a request, we have 14 days to respond to you.
Contact
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact form available on the Site.